Privacy policy
Last updated: 11 November 2026
Who we are
Austavia is made and run by Toyane BEGARIN, Petit-Bourg, Guadeloupe, France. We are responsible for the personal data described here. You can reach us at support@austavia.com.
The short version
- We keep what Austavia needs to work: your account and what you put in your folders.
- No ads, no analytics, no tracking, and we never sell your data.
- Your music stays on your device; it is never uploaded.
- You can export everything, and ask us to delete everything.
What we collect, and why
- Your account. When you sign in with Google we receive your name, email address and an account identifier. We use them to sign you in and to keep your folders yours. You can use Austavia without signing in; then nothing leaves your device.
- What you put in Austavia. If you sign in, your folders (notes, pictures, tasks, habits, calendar entries, pages, themes and settings) are stored in the cloud so they can sync between your devices. We do not read them, except if you ask us to help with a problem and give us permission.
- Usage counts. How much each account stores and sends each day, and when it was last active. We use these to apply the storage limits of each plan, to stop runaway use, and to understand what the service costs to run.
- Your subscription. If you subscribe to Austavia Pro, our payment partner tells us whether your subscription is active and until when. We never see or store your card details.
- Diagnostics. The app keeps a log of what syncing did on your device. It stays on your device unless you choose to copy it and send it to us.
The legal basis is the contract between us (providing the service you signed up for) and, for usage counts, our legitimate interest in keeping the service working and affordable.
Who handles it for us
- Google (Firebase): sign-in, the database and file storage that hold your synced folders. Servers in the United States, under Google's data processing terms and the EU Standard Contractual Clauses.
- Polar: sells Austavia Pro as merchant of record, takes the payment and handles taxes and invoices. Polar's own privacy policy applies to the checkout.
- Cloudflare: runs our domain and forwards email sent to support@austavia.com.
- GitHub: hosts the app downloads.
How long we keep it
Your folders stay as long as your account does. A folder you delete goes to the bin and is then removed for good, along with its pictures. If you ask us to delete your account, we delete your folders, pictures and account data within 30 days. Records we must keep by law (such as invoices, kept by Polar) are kept for as long as the law requires.
Your rights
You can ask to see, correct, export or delete your personal data, or object to how we use it. Most of this you can do yourself in the app: Export gives you everything, and deleting a folder removes it. For anything else, including deleting your account, write to support@austavia.com from the email address you sign in with, so we can find your account and know the request is yours. We answer within one month. If you think we have not respected your rights, you can complain to the CNIL (cnil.fr) or your own data protection authority.
Children
Austavia is not meant for children under 15. Younger children should use it only with the consent of a parent.
Changes
If we change this policy we will update the date at the top, and tell you in the app or by email when the change matters.